What Can Yahoo Do That Google Cannot?

What Can Yahoo Do That Google Cannot? The answer is simple, respond. Here’s the story.

Several months ago I wrote a blog welcoming In-N-Out Burger to Tucson. Got a lot of hits. Great, more readers to my blog. Then the phone calls started coming. Somehow, my telephone number was being given out as the phone number for In-N-Out Burger in Tucson. I wrote a blog In-N-Out Burger I Am Not. Called 411 to get it corrected. A representative from 411 contacted me and corrected it. Calls stopped, but, not forever.

A few weeks back I started getting calls again; up to 12 a day. Tried to put a spin on it to let the callers know if they needed a good Real Estate Agent keep my number. It wouldn’t be bad, but, these calls have been interrupting time with clients. Not the caller’s fault. I politely give the callers the right number 1-800-786-1000, laugh about keeping my number and move on.

I contacted Google; good luck. Got the run around to contact this and that, still not fixed. I contacted Yahoo, received a message wrong department, however, they would see it got to the right department. Within 24 hours problem at Yahoo fixed. Got a survey from Yahoo to insure quality service. Gladly responded with praise. A week later, problem with Google still exists.

Google may have the systems, but, they lack the service. Which in today’s world can kill a business. So, as you can see Yahoo has GOOD SERVICE. Google? Still waiting. Maybe somebody from Google will read this and fix it. Meanwhile, don’t be surprised if you get me when looking for In-N-Out Burger. I’ll keep giving out their number 1–800–786–1000 no additional charge.

This entry was posted on Thursday, December 6th, 2007 at 5:47 am and is filed under Just Because. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

1. I turned off the forward feature on my office phone. The receptionist thinks it is funny that I have to leave a voice mail redirecting callers. Must admit, it does draw some comments.

   December 15th, 2007 // Doug

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